Billing Process
At "California Trees," we accept a variety of payment methods, including major credit cards and PayPal, to ensure a seamless checkout process. Once you’ve selected your trees, you can proceed to checkout, where your payment will be securely processed. We take your privacy and security seriously, employing state-of-the-art encryption to protect your payment information. You’ll receive a confirmation email with your order details and a receipt for your records once your payment is processed.

Shipping Policy
Understanding the importance of receiving your trees in optimal condition, we’ve partnered with reputable carriers to offer reliable shipping across California. Shipping times vary depending on your location and the size of the trees but typically range from 3-7 business days. We meticulously prepare and pack each tree to ensure it arrives healthy and ready to thrive in its new home. Shipping costs are calculated based on the size and weight of your order and will be clearly displayed at checkout.

Delivery & Planting
Upon arrival, we recommend inspecting your trees and planting them as soon as possible to ensure they adapt well to their new environment. Our website features detailed planting guides and care tips to help you get started. For larger specimens, we offer a white-glove delivery and planting service in select areas, ensuring your trees are properly placed and planted by our expert team.

Should you have any questions or concerns about your order, our customer service team is here to assist you. We're dedicated to ensuring that your experience with "California Trees" is as green and pleasant as the trees we deliver. Thank you for choosing us to greenify your space!